Librairie Laurentienne
Librairie Laurentienne is a bookstore located at Saint-Laurent Cegep, serving students by providing essential books and school materials. The business primarily relied on a legacy inventory management system to manage its products. To meet the growing demand for online shopping and enhance their services, Librairie Laurentienne decided to build an e-commerce platform, enabling students to purchase books and materials online. The key challenge was to ensure seamless integration between the new platform and their existing legacy inventory management system.
Challenge
Librairie Laurentienne faced a critical challenge in transitioning from a physical-only retail model to an online e-commerce system. The bookstore’s inventory was tracked using a legacy physical management system, which was not designed for real-time, multi-channel sales. Any online expansion needed to maintain the accuracy and integrity of the current inventory records. Without proper synchronization, there was a risk of double-selling items, inaccurate stock levels, and mismanagement of transactions, which could lead to dissatisfied customers and operational inefficiencies.
Solution
To ensure smooth operations between the digital and physical sales channels, we built a custom backend service using NodeJS and ExpressJS. This service acted as a bridge between the e-commerce site and Librairie Laurentienne’s legacy inventory system.
This solution was custom-designed to ensure that the bookstore's online expansion did not compromise the integrity of their existing operations, allowing them to serve both online and physical customers without any disruption.
Real-time Sync
Real-time synchronization between the platform and the legacy system ensured that students were only able to purchase items that were available in stock.
Order Processing
All online purchases were automatically reflected in the inventory management system, so that in-store stock levels remained up-to-date.
Automation
The system was designed to automate several manual processes, reducing the need for staff to manually update stock levels or reconcile orders.
Result
The project provided Librairie Laurentienne with a fully integrated e-commerce solution that not only extended their business into the online space but also improved operational efficiency and inventory accuracy. With a scalable infrastructure now in place, the bookstore is well-positioned for future growth and expansion.
99.99% Inventory Accuracy
The custom backend service ensured that inventory between the physical store and the e-commerce platform was always in sync, reducing errors in stock management.
30% Increase in Online Sales
With the ability to offer students a convenient online purchasing option, the bookstore saw a noticeable rise in sales.
Improved Operational Efficiency
By automating tasks such as inventory updates and order processing, the bookstore was able to reduce manual workload by 40%, allowing staff to focus on customer service and other tasks.
Enhanced Customer Experience
Students at Saint-Laurent Cegep now enjoy a smoother, more convenient process for purchasing their course materials online, with real-time stock updates and reliable payment handling.
If your business is facing similar challenges in expanding online, contact us to discuss how we can create tailored solutions to meet your needs.
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