How TravailDirect Connects Businesses and Workers
Flexible staffing for retail and hospitality sectors. TravailDirect helps businesses address fluctuating workforce demands through a flexible, tech-enabled solution designed for speed and reliability. By providing a mobile app, TravailDirect streamlines the process of connecting part-time workers with employers in need of short-term support. The platform allows businesses to quickly fill vacant shifts with vetted candidates, improving operational continuity and service quality. Constantly evolving, TravailDirect is committed to meeting the fast-changing needs of today's workforce economy.
Challenge
Fragmented staffing processes hinder agility in fast-paced industries. Businesses in retail and hospitality frequently struggle to find dependable part-time workers on short notice. These staffing gaps result in operational disruptions, increased pressure on existing employees, reduced service quality, and potential revenue loss. At the same time, job seekers looking for flexible work often encounter difficulties accessing opportunities that align with their schedules, locations, and preferences. Traditional recruitment methods are too slow and rigid to accommodate the dynamic nature of short-term staffing needs creating a disconnect between supply and demand.
Solution
A dynamic staffing platform built for speed, trust, and flexibility. OneNine Innovations developed TravailDirect, a mobile-first platform designed to simplify short-term staffing by connecting businesses with vetted part-time workers in real time. Built with speed and usability in mind, the app helps companies quickly fill vacant shifts and maintain service continuity. The solution integrates core features such as personalized profiles, trust scoring, and bilingual access—streamlining operations for both employers and workers.
Personalized Worker Profiles
Workers create mobile-friendly profiles that include availability, job preferences, and key skills. This allows businesses to filter and select candidates more efficiently. Real-time profile updates give employers accurate insight into worker readiness. Encouraging complete profiles improves discoverability and match quality, accelerating the hiring process.
Trust & Ratings System
A two-way reputation system tracks performance after each mission, with users rating one another on reliability and professionalism. These dynamic trust scores are surfaced during the matching process, helping businesses identify dependable workers and motivating all users to maintain high standards. This built-in feedback loop enhances transparency and encourages consistent, high-quality interactions across the platform.
Multilingual Access and Smart Notifications
The platform supports both English and French, improving accessibility for a diverse user base. Users receive real-time push and email notifications for job matches and confirmations. This keeps workers engaged and helps reduce missed shifts. As a result, employers benefit from higher fill rates and fewer operational disruptions.
Security and Compliance
Built-in safeguards to protect users and build long-term trust
TravailDirect integrates security and compliance into every layer of the platform to ensure a safe and reliable experience. Access to the platform is secured through enterprise-grade protocols including OAuth 2.0 and multi-factor authentication, ensuring identity protection and preventing unauthorized use. Payment processing is handled through Stripe, which complies with PCI-DSS standards and enables encrypted, secure transactions. Sensitive user data is further protected through enterprise-grade infrastructure, including tokenization, role-based access control, and cloud-based security protocols—ensuring platform integrity and long-term user confidence.
Technology Stack
Expo
React Native
ReactJS
TypeScript
Hono
AWS
Firebase
Stripe
OAuth 2.0Result
Improved workforce agility and better outcomes for all users. TravailDirect has helped businesses streamline their operations by reducing downtime and filling staffing gaps more efficiently. This has led to enhanced service quality and less strain on existing employees. On the worker side, the platform has expanded access to part-time opportunities tailored to individual preferences and availability. The result is a more responsive, balanced, and efficient staffing ecosystem—benefiting both employers and employees alike.
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